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 Terms and Conditions

Last updated: June 2026

1. Scope

These Terms and Conditions apply to all orders placed by consumers through the online shop operated by Areo Studios e. K.

 

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. These Terms and Conditions apply in the version valid at the time the order is placed.

2. Contractual partner

The purchase contract is concluded with:

Areo Studios e. K.
Owner / Proprietor: Alexander Bagdahn
Hermannstraße 6
38114 Braunschweig
Germany

Registered at the Local Court of Braunschweig
Commercial Register A, HRA 203400

E-mail: areo.artist@gmail.com

3. Products and presentation in the online shop

The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order.

Product images, colours, measurements and design representations may differ slightly from the actual product depending on screen settings, production processes and material characteristics. Minor deviations that are customary and reasonable do not constitute a defect. Some products may be produced on demand after the order has been placed. Production on demand does not affect your statutory rights, including your right of withdrawal, unless a statutory exception applies, for example for goods made to your individual specifications or clearly personalised.

4. Ordering process and conclusion of contract

You may place products in the shopping cart without obligation and review or correct your entries before submitting the order.

By clicking the final order button, such as “Buy now”, “Pay now”, “Order with obligation to pay” or a similarly clear button, you place a binding order for the goods listed on the order page.

After submitting your order, you will receive an e-mail confirming receipt of your order. This confirmation may either constitute acceptance of your order or merely confirm that we have received it, depending on its wording.

The purchase contract is concluded when we accept your order by sending an order confirmation, a shipping confirmation, or by otherwise expressly accepting the order.

If we are unable to accept your order, for example because a product is unavailable, we will inform you without undue delay and refund any payments already received.

5. Contract language and storage of contract text

The contract language is English.

The order details and these Terms and Conditions may be sent to you by e-mail after your order. You can also access the current version of these Terms and Conditions on our website.

Please save or print the relevant order documents for your records.

6. Prices and shipping costs

All prices shown in the online shop are final prices and include statutory VAT where applicable, unless expressly stated otherwise.

Shipping costs are charged in addition to the product prices. The applicable shipping costs are displayed on the product page, in the shopping cart, and again before you submit your order.

Unless otherwise stated during checkout, the following shipping costs apply:

  • Deliveries within Germany: EUR 4.90 per order

  • Deliveries outside Germany: EUR 14.90 per order

  • For deliveries outside the European Union, additional customs duties, import taxes, fees or charges may apply. These charges are not charged by us and must be borne by you. Please contact the competent customs or tax authorities in your country for further information.

7. Payment

Payment is made in advance using the payment methods offered during checkout. The available payment methods are displayed in the online shop before completion of the order. Depending on the payment method selected, payment may be processed by external payment service providers. The terms and privacy information of the respective payment provider may also apply. We reserve the right to exclude individual payment methods in specific cases.

8. Delivery and production

Delivery is made to the delivery address provided by you during the order process. Some products may be manufactured by a print-on-demand or fulfilment provider after the order has been placed. Depending on the product and fulfilment setup, goods may be produced and shipped from the country in which the respective print-on-demand provider manufactures the item. For example, an item produced in Latvia may be shipped directly from Latvia to the customer.

Because products may be produced after the order, the total delivery time may consist of production time and shipping time.

Unless otherwise stated on the respective product page or during checkout, delivery after production usually takes up to 7 days. Production and delivery times may vary depending on product type, production capacity, destination country, customs processing and shipping provider. If several items are ordered, they may be shipped separately if this is reasonable for you. No additional shipping costs will be charged for partial deliveries unless expressly agreed otherwise. If delivery of the goods fails due to an incorrect or incomplete delivery address provided by you, or due to circumstances for which you are responsible, additional shipping costs may be charged if the goods are resent.

9. Retention of title

The goods remain the property of Areo Studios e. K. until full payment has been received.

10. Right of withdrawal for consumers

Consumers have a statutory right of withdrawal as described below.

Withdrawal Instructions

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, have or has taken possession of the goods. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement, for example by letter or e-mail, sent to:

  • Areo Studios e. K.
    Alexander Bagdahn
    Hermannstraße 6
    38114 Braunschweig
    Germany

  • E-mail: areo.artist@gmail.com

  • You may use the model withdrawal form below, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery, except for any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us. We will make the reimbursement without undue delay and no later than fourteen days from the day on which we receive your notice of withdrawal from this contract. We will use the same means of payment for the reimbursement that you used for the original transaction, unless expressly agreed otherwise with you. In no event will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have sent back the goods, whichever is earlier. You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply, unless otherwise agreed, to contracts for the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive, or goods that are clearly tailored to the personal needs of the consumer. This means, for example, that the right of withdrawal may be excluded for individually personalised products. Standard merchandise products with fixed designs are generally not excluded from the right of withdrawal solely because they are produced on demand.

11. Model withdrawal form

If you wish to withdraw from the contract, you may complete and return this form. Use of this form is not mandatory. To:

  • Areo Studios e. K.
    Alexander Bagdahn
    Hermannstraße 6
    38114 Braunschweig
    Germany

  • E-mail: areo.artist@gmail.com

  • I/We hereby withdraw from the contract concluded by me/us for the purchase of the following goods:

  • Ordered on:

  • Received on:

  • Name of consumer(s):

  • Address of consumer(s):

  • Signature of consumer(s), only if this form is submitted on paper:

  • Date:

12. Returns

If you exercise your statutory right of withdrawal, you must return the goods within the withdrawal period stated above. Returned goods should be sent in suitable packaging and, where reasonably possible, in their original condition. This does not affect your statutory rights. Please avoid damage or contamination of the goods. If possible, return the goods with all accessories and packaging components. Failure to do so does not prevent you from exercising your right of withdrawal.

13. Statutory warranty rights

The statutory warranty rights apply. If goods are defective, you are entitled to the statutory remedies available under applicable law.

Please contact us at areo.artist@gmail.com if you believe that a product is defective, damaged or incorrectly delivered. Any request to notify us of transport damage as soon as possible does not limit your statutory warranty rights.

14. Liability

We are liable without limitation for damages arising from injury to life, body or health, for damages caused intentionally or by gross negligence, and where liability is mandatory under applicable law.

In the case of slight negligence, we are liable only for breach of essential contractual obligations. Essential contractual obligations are obligations whose fulfilment is necessary for the proper performance of the contract and on whose compliance the customer may regularly rely. In such cases, liability is limited to the foreseeable damage typical for this type of contract. The above limitations of liability also apply in favour of our legal representatives, employees and agents. Any liability under mandatory product liability law remains unaffected.

15. Intellectual property

All designs, artworks, logos, graphics, photographs, product images, texts, music-related content and other content displayed in the online shop are protected by copyright, trademark rights and/or other intellectual property rights. Use, reproduction, distribution, modification or commercial exploitation of such content is not permitted without prior written consent, unless legally permitted. The purchase of a product does not grant any rights to use the underlying artwork, brand, logo, design or music-related content beyond the private use of the purchased product.

16. Promotions, discount codes and vouchers

Promotions, discount codes or vouchers may be subject to specific conditions, such as validity periods, minimum order values, product exclusions or one-time use restrictions. Unless otherwise stated, discount codes cannot be paid out in cash and cannot be combined with other promotions. If an order is cancelled or withdrawn, the value of a discount code may not be refunded in cash.

17. Alternative dispute resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. The former European Online Dispute Resolution platform has been discontinued and is no longer available.

18. Applicable law

The law of the Federal Republic of Germany applies. If you are a consumer and have your habitual residence in another country, you remain protected by the mandatory consumer protection provisions of that country where such provisions cannot be excluded by agreement.

19. Final provisions

If any provision of these Terms and Conditions is or becomes invalid, the validity of the remaining provisions remains unaffected. Changes or amendments to these Terms and Conditions may be made where legally permissible. The version valid at the time of the order applies.

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